I just got my copy today, I logged in with the username and password with no problem. I then logged in with same on my ipad, it made me log out on computer, but after that. the ipad app worked great. only issue there is airplay but it is only audio. I have a way around this with my new xps 18, Dell is sending a tech to change my wireless card so my push2tv hd adapter will work. I hope to get it done before sunday but the tech has not called to set up an appointment.