Computer help needed

[RamBall]

As some of you may know I'm no computer genius. I was on the internet earlier today rams.com, not even porn, I noticed the page was loading slow. So I closed browser and restarted computer. Now my computer won't connect to internet. Troubleshooting says 1 or more network protocols are missing on this computer. It connects to WiFi but has no internet access. The WiFi is fine I'm connected to it on my phone right now. I don't really want to miss with settings/values or whatever without at least a lil clue to the obvious simple thing I am missing. I did a system restore hoping this would restore the network protocols but no luck.

Well I atleast have internet through wifi now, but I play an online game and would prefer the ethernet connection, there must be an easy way to restore the protocols.


Any advice will be appreciated.

 

[RamFan503]

Try restarting both your computer and the modem. Sometimes there are IP issues. I'm not computer geek either and my terminology could be off but this generally works for me.

 

[RAMSinLA]

Be sure the problem is not with your internet provider before you start changing things and be very careful with the system restore...anti virus software hates that.

 

[RamBall]

Windows 10 upgraded a little over a month ago. It shows the WiFi says connected but I can't access any websites. It shows an unidentified network which I guess would be my Ethernet connection it says no internet access

 

[RamBall]

Thank you for your help I will give this a try. 1 of the suggestions is to uninstall network adapter driver and restart computer, that the computer will automatically look for and install the needed network adapter driver, is it this easy. If I delete them will the computer find them on its own?

 

[DaveFan'51]

As some of you may know I'm no computer genius. I was on the internet earlier today rams.com, not even porn, I noticed the page was loading slow. So I closed browser and restarted computer. Now my computer won't connect to internet. Troubleshooting says 1 or more network protocols are missing on this computer. It connects to WiFi but has no internet access. The WiFi is fine I'm connected to it on my phone right now. I don't really want to miss with settings/values or whatever without at least a lil clue to the obvious simple thing I am missing. I did a system restore hoping this would restore the network protocols but no luck.

Well I atleast have internet through wifi now, but I play an online game and would prefer the ethernet connection, there must be an easy way to restore the protocols.


Any advice will be appreciated.

I've had that problem a couple of times and each time it turned out to be a problem at my providers end! You might call your provider and ask them to check your computers status!!

 

[RamBall]

Thank you again, I will do more research on my phone before bed, then start trying things tomorrow. I will share what works for me Incase anyone else encounters this, seems likely.

 

[RamBall]

Thank you @flv I got internet back today. I had to run some crap in command prompt brought back memories of the 90s. But I would never have found my answer if you hadnt pointed me in the right direction.
And thank you to all the others that helped also, I was clueless and this board is to my internet what AA has been to my sobriety.