Black screen of death?

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RhodyRams

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wifey's laptop now has a black screen..no display what so ever. I tried hooking it up to the HDTV with an HDMI cable but still nothing. I am thinking it might be the graphics card.

Discuss?
 

Dagonet

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I've seen bad RAM cause a black screen. You can hear it boot and all? It's usually either video card or RAM. I've also had PC's power up and not boot with a black screen. The P4 line (4 pin 12V) was dead and needed a PS replacement. This is what powers the processor with a P4. Not sure what a laptop uses though?
 

Mister Sin

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I've had the problem with computers I've had at work, I've fixed it by taking out the battery, nice and cheap, we have also had to replace the cable that connects the screen to the hard drive, replaced hard drives as well as graphic cards. So....good luck lol
 

Dagonet

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I've had the problem with computers I've had at work, I've fixed it by taking out the battery, nice and cheap, we have also had to replace the cable that connects the screen to the hard drive, replaced hard drives as well as graphic cards. So....good luck lol

Cables on the laptops at work or PC's? Just curious is all.
 

-X-

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wifey's laptop now has a black screen..no display what so ever. I tried hooking it up to the HDTV with an HDMI cable but still nothing. I am thinking it might be the graphics card.

Discuss?
It's dead. It's almost as costly to get a new laptop than it is to get that one fixed.
 

Mister Sin

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It's a ribbon cable. All these are at work. We sell and warranty them
 

snackdaddy

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I've had the problem with computers I've had at work, I've fixed it by taking out the battery, nice and cheap, we have also had to replace the cable that connects the screen to the hard drive, replaced hard drives as well as graphic cards. So....good luck lol

I did the same to a laptop of mine. Had a black screen I couldn't do anything with. A friend told me to take out the battery and it worked. Just needed to keep it plugged in from there on.
 

RhodyRams

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took the battery out and tried the "hard reset" but no luck.

Took the RAM cards out (1 at a time) and still no luck. Took the card out of my laptop and hers still didnt work, but her cards worked in mine.

Blinking caps lock light code tells me it is CPU failure

Apparently there is an issue with this model over heating causing the CPU to fry and HP is ignoring it
 

-X-

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took the battery out and tried the "hard reset" but no luck.

Took the RAM cards out (1 at a time) and still no luck. Took the card out of my laptop and hers still didnt work, but her cards worked in mine.

Blinking caps lock light code tells me it is CPU failure

Apparently there is an issue with this model over heating causing the CPU to fry and HP is ignoring it
Like I said... ;)
 

RhodyRams

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Like I said... ;)

but if it is the CPU... thats replaceable isn't it.... just looked at a few different places and can get one for about $150

and do I have to replace it with the same brand?
 

RamzFanz

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but if it is the CPU... thats replaceable isn't it.... just looked at a few different places and can get one for about $150

and do I have to replace it with the same brand?

Where do you live? EDI in St Charles does good work and will help you trouble shoot.
 

CGI_Ram

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wifey's laptop now has a black screen..no display what so ever. I tried hooking it up to the HDTV with an HDMI cable but still nothing. I am thinking it might be the graphics card.

Discuss?

How old?
 

-X-

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it is almost exactly 3 years old...she bought it June 17th 2011
That's about the life span of computers nowadays. lol.

But if you can buy a new CPU, and you know how to put it in without destroying anything else in there, then you might be okay.
 

CGI_Ram

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That's about the life span of computers nowadays. lol.

But if you can buy a new CPU, and you know how to put it in without destroying anything else in there, then you might be okay.

How do we know it's not a hard drive failure?

In my experience, that's usually the most fragile part unless it's solid state.